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Maserati Connect

The luxury of being in control.

THE LUXURY OF BEING IN CONTROL, ANYTIME AND ANYWHERE YOU DESIRE.

YOUR MASERATI ALWAYS AT YOUR FINGERTIPS.

Maserati Connect will give you a seamless experience in and around your car. You’ll be able to intuitively manage performance, comfort, and safety, so as to transform every trip into a unique and thrilling new experience. Being always connected to the car means receiving innovative services and features over the car’s lifetime. You will be always informed on its status and position: you’ll be able to stay in touch with the car through your smartphone, smartwatch, or a virtual assistant (Alexa) from the comfort of your home.

Enjoy the connected navigation with real-time traffic info and up-to-date maps. Take advantage of the Wi-Fi hotspot (complimentary 3GB package), activate Alexa in the car, and receive dedicated support in case of emergency, breakdown, or car theft.

Always be in the know.

DOING IT ALL, IN ALL NEW WAYS.

The many powers of Maserati Connect.

Seamless connection

With a smartphone, a smartwatch, or a virtual personal assistant (Alexa), it’s easy to have constant and direct access to your car to check its status and position anytime that is necessary.

Seamless Connection

REMOTE VEHICLE STATUS

The Maserati Connect app displays the following information, always referring to the last key-off: fuel level, tire pressure, odometer, oil life, vehicle health report card (includes checks for: powertrain, brakes & suspension, oil & fluids, safety systems, lights), air-conditioning settings, door status and engine status (on/off).

REMOTE VEHICLE OPERATIONS

From the Maserati Connect app, you can: lock & unlock doors, flash vehicle's lights, beep vehicle's horn, turn the engine on/off.

REMOTE SOFTWARE AND FEATURE UPDATES

You’ll receive updates on the latest available services and features over the car’s lifetime, through the embedded cellular connectivity or through a Wi-Fi connection.

DRIVE ALERTS

You can set drive alerts based on the time of day, driving speed, and geographical location. Alerts can be pre-programmed, saved, and switched on & off when needed. If an alert has been selected and the vehicle infringes the set of rules, you will receive a notification on your smartphone. A shortcut to a pre-set valet mode is also available, setting a geographical fence of a 2.5-mile radius around the valet drop off area.

SMARTWATCH EXTENSION

Maserati Connect smartwatch app allows you to interact with some of the remote vehicle operations functions.

ALEXA HOME TO VEHICLE

From the comfort of your home, you can use the Maserati Connect skill to control your vehicle. Just by asking your Maserati, you can remotely lock/unlock the doors, find out how much fuel you have left, send a destination to the vehicle’s navigation system (send & go), and more.

Certain Alexa functionality is dependent on smart home technology. Amazon, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
Support and functionality may vary by country/region and language. Some trim levels may not be supported, and some vehicles may require a data, entertainment, or connectivity package/subscription to use Alexa. Contact Maserati customer care for more information.

VEHICLE FINDER

The vehicle’s position is displayed on the map through the Maserati Connect app.

SERVICE SCHEDULING

When the time comes to schedule service for your Maserati, all you need to do is select your favorite Maserati shop (either from the Global Mobile App or via phone call) and book an appointment at your convenience. The dealer will then quickly recontact you to confirm the booked appointment.

Pure driving pleasure

Focus on enjoying the drive while navigating with the latest Maps (thanks to the continuous map updates over the air). Plan each trip based on real-time traffic information and receive updates about weather and parking availability at destination. Use up to 8 brought-in Tablets or Laptops connecting to the on-board Wi-Fi hotspot. With Alexa, it’s possible to ask to play music, hear the news, check the weather, control smart home devices, and more.

Pure Driving Pleasure

REAL-TIME TRAFFIC UPDATES

The navigation system is using cloud-based real-time traffic information, for an accurate estimation of arrival time and to give suggestions of alternative routes, avoiding traffic and minimising travel time.

REAL-TIME PARKING FINDER

During the search for a destination or when browsing the map, the system will show parking garages with their availability (red/green). When you tap a specific parking garage, a pop-up will show all the details, including: number of parking spots (total/vacant), indications as to whether the parking is filling up or emptying, and opening/closing hours.

Note: not all parking garages will have such dynamic information.

REAL-TIME FUEL FINDER WITH PRICES

The fuel finder service provides you with information on the location of fuel stations and fuel prices per fuel type. You can use the information to compare the fuel price levels for stations around you or on your route.

Note: not all fuel stations will have such dynamic information.

PREDICTIVE NAVIGATION

The system keeps track of your most frequent destinations and routes. After a learning period of 2 to 3 weeks, the system will be able to suggest a destination when you start your car, based on the day of the week and the time of day. You are prompted with a suggestion and can select to navigate there with a single tap.

LAST MILE NAVIGATION

With last mile navigation, if parked more than 1 mile away from final destination, the embedded navigation allows to transfer the remaining route to your smartphone to help you navigate the last part of the journey.

SEND DESTINATION TO CAR

Locations and POIs can be searched and displayed on the map through the Maserati Connect app. Destinations can be sent to the vehicle, pre-setting the destination on key on.

MAP UPDATES OVER THE AIR

The navigation system automatically downloads map updates using embedded connectivity (at no cost to you) to make sure to always use the latest maps. The update is made by partial/incremental steps following TomTom’s algorithm, making sure you have up-to-date maps in your areas of interest.

NAVIGATION STREET VIEW

A street-level view can help spot the right location: you just need to activate it from the navigation screen and enjoy a 360-degree perspective around the searched destination (the service is based on Google Street View).

POINTS OF INTEREST SEARCH

You can search for a destination or Points of interest with a single line of query (as done in web search engines). The search is run in the online directory which is constantly updated—in case of no connectivity, as a backup, the search is run in the on-board directory.

WEATHER INFO

Weather information at destination and on route is available and displayed in the navigation page when you search a location you wish to visit.

SIRIUSXM 360L

SiriusXM provides satellite radio and online radio services, such as commercial-free music, personalized artist radio (custom playlists that evolve based on feedback), sports play-by-play and talk (it’s possible to listen to all the major live games, including 24/7 talk and analysis), exclusive talk & comedy (Howard Stern, Jamie Foxx, Today Show Radio, Entertainment Weekly, Comedy Central Radio and talk for almost any genre), and world-class news 24/7 plus local traffic and weather.

ON-BOARD WI-FI HOTSPOT

You can activate a Wi-Fi hotspot in the car which allows to connect up to 8 mobile devices on board. You’ll need to subscribe to this service directly with Maserati’s Partner, which can be done via the Maserati Connect Customer Web Portal: it will direct you to a dedicated page on the partner’s e-commerce site.

Wi-Fi Maserati partner

IN-CAR ALEXA

With Alexa, you can ask to play music, hear the news, check the weather, control smart home devices, and more. Alexa lives in the cloud, so it’s always getting smarter, adding new capabilities that are delivered to the car automatically. Using Alexa in a Maserati is simple – just tap-and-ask, Alexa will respond instantly.

Activate Alexa on your Maserati

*An active Wi-Fi hotspot service is required. Amazon, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
Support and functionality may vary by country/region and language. Some trim levels may not be supported, and some vehicles may require a data, entertainment, or connectivity package/subscription to use Alexa. Contact Maserati customer care for more information.

Always protected

Travelling without worries: Maserati Connect is there to help in case of emergency. Dedicated support will be provided in case of needed help along the trip or in case of theft of the car.

Always Protected

EMERGENCY CALL

The emergency call is to be used when there is a concern for the health of individuals. The call goes to an operator of a specialised operating centre contracted by Maserati. In case of emergency, the operator receives the vehicle’s position and the status of the vehicle’s safety systems and verifies with the driver the type of emergency support that is needed (Ambulance, Fire Brigade, etc.) The emergency call can be activated manually, using the Help button on the vehicle’s overhead lamp housing, tapping the “Help Call” icon on the radio screen home or tapping the “Help Call” icon on the Maserati Connect app, found in the Assistance menu; it activates automatically in case of an airbag deployment or rollover.

ROADSIDE ASSISTANCE CALL

The roadside assistance call is to be used when there is a vehicle-related problem: the call goes to Maserati’s roadside assistance provider where the operator verifies with the driver what kind of support is needed. The service is available only where the customer has an active roadside assistance coverage. The roadside assistance call can be activated manually by tapping the “Roadside Assistance” icon on the radio screen (found in the assist call menu) or by tapping the “Roadside Assistance” icon on the Maserati Connect app (under the Assistance menu).

REMOTE HEALTH DIAGNOSTICS

In case of a warning signal, a vehicle health alert card is displayed in the Maserati Connect app, tapping on the vehicle health alert card, which enables you to see the type of alert. Warnings are reported for the following systems: powertrain, brakes & suspension, oil & fluids, safety systems. Moreover, you will receive a monthly vehicle health report via email. The vehicle health report includes status of: powertrain, brakes & suspension, oil & fluids, safety systems.

The trust of our customers is our most precious asset. For this reason, we attach the utmost importance to the protection of their data, also when it comes to Maserati Connect. Your Basic Maserati Connect services are activated at the end of the production line.This is done for safety reasons and to guarantee the best connected experience. Therefore these Basic services cannot be deactivated. Maserati Connect uses digital security systems that protect from unauthorized access and only transmits data in encrypted form.

THEFT ALARM NOTIFICATION

You receive a push notification on your smartphone when the car is tampered with (battery disconnects, car alarm sets-off, accelerometer sense movement).

STOLEN VEHICLE LOCATOR

You can call a secure operating centre to assist with recovering the car after having declared the theft to law enforcements. The secure operating centre can locate the car and liaise with police to coordinate the attempt to recover the vehicle. In the Maserati Connect app, you can go into the assistance menu, find the phone number for stolen vehicle assistance, and call from there.

IN-VEHICLE MESSAGING

As push notifications appear on the radio screen regarding Maintenance, Vehicle Health (Brakes, Oil, Tires, Battery), and other Services, you will be prompted to call Customer Service to receive specific assistance.

Service Duration

Discover the coverage of all exclusive Maserati Connect services specific to your model.

Service Duration

Discover the coverage of all exclusive Maserati Connect services specific to your model.

AVAILABLE ON THESE MODELS
SEAMLESS CONNECTION	GRANTURISMO	GRECALE	MC20 CIELO	MC20	GHIBLI	QUATTROPORTE	LEVANTE
Remote vehicle status / Operation	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD
Vehicle finder	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD
Drive alerts	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD
Smartwatch extension	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD
Alexa/Google home to vehicle	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD
Remote software and feature updates	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD
Charging Station Locator**	STANDARD	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE
EV Smartphone Controls**	STANDARD	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE
EV ECO Coaching**	STANDARD	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE
PURE DRIVING PLEASURE	GRANTURISMO	GRECALE	MC20 CIELO	MC20	GHIBLI	QUATTROPORTE	LEVANTE
Real-time traffic updates	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS
Real-time parking finder / fuel finder with prices	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS
Weather info	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS
Points of interest search	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS
Predictive navigation	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS
Last mile navigation	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS
Send destination to car	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS
Map updates over the air	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS	3 YEARS
Sirius XM 360L	1 YEAR	1 YEAR	1 YEAR	1 YEAR	1 YEAR	1 YEAR	1 YEAR
Navigation street view	3 YEARS	3 YEARS	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE
On-board Wi-Fi hotspot	OPTIONAL (1)	OPTIONAL (1)	OPTIONAL (1)	OPTIONAL (1)	OPTIONAL (1)	OPTIONAL (1)	OPTIONAL (1)
In-car Alexa	OPTIONAL	OPTIONAL	OPTIONAL	OPTIONAL	OPTIONAL	OPTIONAL	OPTIONAL
Dynamic Range Mapping**	STANDARD	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE
EV Routing**	STANDARD	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE
ALWAYS PROTECTED	GRANTURISMO	GRECALE	MC20 CIELO	MC20	GHIBLI	QUATTROPORTE	LEVANTE
Emergency call	STANDARD	STANDARD	NOT AVAILABLE	NOT AVAILABLE	STANDARD (2)	STANDARD (2)	STANDARD (2)
Roadside assistance call	STANDARD (3)	STANDARD (3)	STANDARD (3)	STANDARD (3)	STANDARD (3)	STANDARD (3)	STANDARD (3)
Remote health diagnostics	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD
In Vehicle Messaging	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD	STANDARD
Theft alarm notification	STANDARD	STANDARD	3 YEARS	3 YEARS	STANDARD (4)	STANDARD (4)	STANDARD (4)
Stolen vehicle locator	1 YEAR	1 YEAR	3 YEARS	3 YEARS	1 YEAR (4)	1 YEAR (4)	1 YEAR (4)
SOS Charging**	STANDARD	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE	NOT AVAILABLE

*These services are activated by default to enable safety, security and quality improvement services.

(1) Wi-Fi trial of 3 GB or 3 months included
(2) Not linked to public infrastructure
(3) Only with active Roadside Assistance service
(4) 3 Years for M21 models only
(5) Not available in UK
(6) UK only
(7) 3 months of free subscription, for customers that select the optional 21 speakers Sonus Faber sound system the complementary period will be 12 months

**Service available exclusively on Folgore version

Registration process

It's as simple as it gets

1. Welcome email

Click on the link which can be found in the Maserati Connect welcome email.

2. Create account

From this link, you will arrive on the Maserati Connect Customer Web Portal, where you can create your user account by adding a new username and password, complete the form with the requested personal information, and finally accept the terms and conditions (T&C).

3. Download the app

Now you can easily download the app by scanning one of the QR codes or by going directly to the app store.

4. Activate

Finally, you can activate the app using the username and password created in step 2.

It's time to enjoy all the amazing new powers of the Maserati Connect World

Scan one of the following QR Codes to download the App

iOS QR Code

Android QR Code

MASERATI CONNECT CUSTOMER WEB PORTAL

Availability in your Maserati

Ghibli

You’re Not Like Everyone Else

Levante

The Maserati of SUVs

Quattroporte

An Icon of Italian Elegance

MC20

The first of its kind

Grecale

Make your Everyday Exceptional

GranTurismo

The Others Just Travel

NEED MORE INFORMATION?

WE ARE FOR YOU.

Do you have any doubts or further questions?

Contact us to request any further information about the operation of Maserati Connect or its availability, as well as on the registration/activation of the app and services.

North America	877-696-2737 (toll-free) mymaserati@maserati.com
China	400 688 51 11 (toll-free) 021-61210200 info@maserati.com
Europe* (more info)	00 800 62737284 (toll-free) + 39 02 44 41 28 99 info@maserati.com Assistance contact numbers
Japan	0120-965-120 (toll-free) info.japan@maserati.com
Korea	1600-0036
Middle East and Africa	Customercare_mea@maserati.com
Other Countries, via email:	info@maserati.com

* The European toll-free number serves Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Luxemburg, the Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom

Maserati Connect is currently available in the following markets only: Austria, Belgium, Bulgaria, Canada, China, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Italy, Japan, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States.

Maserati recommends to check availability and functions with your preferred dealer.