Ghibli
Levante
Quattroporte
MC20
Grecale
Maserati Connect
The luxury of being in control.
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THE LUXURY OF BEING IN CONTROL, ANYTIME AND ANYWHERE YOU DESIRE.
YOUR MASERATI ALWAYS AT YOUR FINGERTIPS.
Maserati Connect will give you a seamless experience in and around your car. You’ll be able to intuitively manage performance, comfort, and safety, so as to transform every trip into a unique and thrilling new experience. Being always connected to the car means receiving innovative services and features over the car’s lifetime. You will be always informed on its status and position: you’ll be able to stay in touch with the car through your smartphone, smartwatch, or a virtual assistant (Alexa) from the comfort of your home.
Enjoy the connected navigation with real-time traffic info and up-to-date maps. Take advantage of the Wi-Fi hotspot (complimentary 3GB package), activate Alexa in the car, and receive dedicated support in case of emergency, breakdown, or car theft.
Always be in the know.
DOING IT ALL, IN ALL NEW WAYS.
The many powers of Maserati Connect.
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10 SERVICES, 3 FOLGORE EXCLUSIVES
Seamless connection
10 SERVICES, 3 FOLGORE EXCLUSIVES
Seamless connection
With a smartphone, a smartwatch, or a virtual personal assistant (Alexa), it’s easy to have constant and direct access to your car to check its status and position anytime that is necessary.
Seamless Connection
REMOTE VEHICLE STATUS AND OPERATIONS
The Maserati Connect app displays the following information: fuel level, tire pressure, odometer, oil-life, vehicle health report card (includes checks for: Powertrain, Breaks & Suspension, Oil & Fuilds, Safety systems and Lights). Information about door lock status, engine on/off status (North America and China only), are also displayed. The information always refers to last key off. The customers can: lock/unlock doors, flash vehicle’s lights, turn the engine on/off (North America and China only), beep vehicle’s horn (North America Only).
REMOTE SOFTWARE AND FEATURE UPDATES
You’ll receive updates on the latest available services and features over the car’s lifetime, through the embedded cellular connectivity or through a Wi-Fi connection.
DRIVE ALERTS
You can set drive alerts based on the time of day, driving speed, and geographical location. Alerts can be pre-programmed, saved, and switched on & off when needed. If an alert has been selected and the vehicle infringes the set of rules, you will receive a notification on your smartphone. A shortcut to a pre-set valet mode is also available, setting a geographical fence of a 2.5-mile radius around the valet drop off area.
SMARTWATCH EXTENSION
Maserati Connect smartwatch app allows you to interact with some of the remote vehicle operations functions.
ALEXA HOME TO VEHICLE
From the comfort of your home, you can use the Maserati Connect skill to control your vehicle. Just by asking your Maserati, you can remotely lock/unlock the doors, find out how much fuel you have left, send a destination to the vehicle’s navigation system (send & go), and more.
Certain Alexa functionality is dependent on smart home technology. Amazon, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
Support and functionality may vary by country/region and language. Some trim levels may not be supported, and some vehicles may require a data, entertainment, or connectivity package/subscription to use Alexa. Contact Maserati customer care for more information.
VEHICLE FINDER
The vehicle’s position is displayed on the map through the Maserati Connect app.
SERVICE SCHEDULING
When the time comes to schedule service for your Maserati, all you need to do is select your favorite Maserati shop (either from the Global Mobile App or via phone call) and book an appointment at your convenience. The dealer will then quickly recontact you to confirm the booked appointment.
Folgore exclusive services
Charging Station Locator:
Within the navigation map on the central infotainment display, you can easily find nearby charging points. Each charging station provides details, such as connector type and power level. It is also possible to quickly search for charging points and make a selection based on your connector type preference and available power level.
EV Smartphone Controls:
Through the Maserati Connect app, you can easily manage climate and charging schedules right from your smartphone, just as you would through the central infotainment display. Additionally, you can view the cabin temperature status, enable and disable the cabin climate, and remotely set the cabin temperature.
EV ECO Coaching:
A tool that helps you enjoy all the benefits of Folgore. It provides advice on how to optimize battery usage, evaluate your driving style and receive improvement suggestions.
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15 SERVICES, 2 FOLGORE EXCLUSIVES
Pure driving pleasure
15 SERVICES, 2 FOLGORE EXCLUSIVES
Pure driving pleasure
Focus on enjoying the drive while navigating with the latest Maps (thanks to the continuous map updates over the air). Plan each trip based on real-time traffic information and receive updates about weather and parking availability at destination. Use up to 8 brought-in Tablets or Laptops connecting to the on-board Wi-Fi hotspot. With Alexa, it’s possible to ask to play music, hear the news, check the weather, control smart home devices, and more.
Pure Driving Pleasure
REAL-TIME TRAFFIC UPDATES
The navigation system is using cloud-based real-time traffic information, for an accurate estimation of arrival time and to give suggestions of alternative routes, avoiding traffic and minimising travel time.
REAL-TIME PARKING FINDER
During the search for a destination or when browsing the map, the system will show parking garages with their availability (red/green). When you tap a specific parking garage, a pop-up will show all the details, including: number of parking spots (total/vacant), indications as to whether the parking is filling up or emptying, and opening/closing hours.
Note: not all parking garages will have such dynamic information.
REAL-TIME FUEL FINDER WITH PRICES
The fuel finder service provides you with information on the location of fuel stations and fuel prices per fuel type. You can use the information to compare the fuel price levels for stations around you or on your route.
Note: not all fuel stations will have such dynamic information.
PREDICTIVE NAVIGATION
The system keeps track of your most frequent destinations and routes. After a learning period of 2 to 3 weeks, the system will be able to suggest a destination when you start your car, based on the day of the week and the time of day. You are prompted with a suggestion and can select to navigate there with a single tap.
LAST MILE NAVIGATION
With last mile navigation, if parked more than 1 mile away from final destination, the embedded navigation allows to transfer the remaining route to your smartphone to help you navigate the last part of the journey.
SEND DESTINATION TO CAR
Locations and POIs can be searched and displayed on the map through the Maserati Connect app. Destinations can be sent to the vehicle, pre-setting the destination on key on.
MAP UPDATES OVER THE AIR
The navigation system automatically downloads map updates using embedded connectivity (at no cost to you) to make sure to always use the latest maps. The update is made by partial/incremental steps following TomTom’s algorithm, making sure you have up-to-date maps in your areas of interest.
NAVIGATION STREET VIEW
A street-level view can help spot the right location: you just need to activate it from the navigation screen and enjoy a 360-degree perspective around the searched destination.
POINTS OF INTEREST SEARCH
You can search for a destination or Points of interest with a single line of query (as done in web search engines). The search is run in the online directory which is constantly updated—in case of no connectivity, as a backup, the search is run in the on-board directory.
WEATHER INFO
Weather information at destination and on route is available and displayed in the navigation page when you search a location you wish to visit.
ON-BOARD WI-FI HOTSPOT
You can activate a Wi-Fi hotspot in the car which allows to connect up to 8 mobile devices on board. You’ll need to subscribe to this service directly with Maserati’s Partner, which can be done via the Maserati Connect Customer Web Portal: it will direct you to a dedicated page on the partner’s e-commerce site.
IN-CAR ALEXA
With Alexa, you can ask to play music, hear the news, check the weather, control smart home devices, and more. Alexa lives in the cloud, so it’s always getting smarter, adding new capabilities that are delivered to the car automatically. Using Alexa in a Maserati is simple – just tap-and-ask, Alexa will respond instantly.
Activate Alexa on your Maserati
*An active Wi-Fi hotspot service is required. Amazon, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
Support and functionality may vary by country/region and language. Some trim levels may not be supported, and some vehicles may require a data, entertainment, or connectivity package/subscription to use Alexa. Contact Maserati customer care for more information.
Folgore exclusive services
Dynamic Range Mapping:
During your journey, you can refer to the polygonal-shaped chart overlaying the navigation map on the infotainment display. The chart visually shows the distance that can be covered with the current battery level, taking into consideration both the road to be taken and your driving style
EV Routing:
After selecting a destination and starting the navigation, the system will provide an estimation of the charge level until your destination, along with various options for recharging along your route. If the planned trip is to exceed the battery charge, the system will automatically suggest the closest charging stations.
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8 SERVICES, 1 FOLGORE EXCLUSIVE
Always protected
8 SERVICES, 1 FOLGORE EXCLUSIVE
Always protected
Travelling without worries: Maserati Connect is there to help in case of emergency. Dedicated support will be provided in case of needed help along the trip or in case of theft of the car.
Always Protected
EMERGENCY CALL
The emergency call is to be used when there is a concern for the health of individuals. The call goes to an operator of a specialised operating centre contracted by Maserati. In case of emergency, the operator receives the vehicle’s position and the status of the vehicle’s safety systems and verifies with the driver the type of emergency support that is needed (Ambulance, Fire Brigade, etc.) The emergency call can be activated manually, using the Help button on the vehicle’s overhead lamp housing, tapping the “Help Call” icon on the radio screen home or tapping the “Help Call” icon on the Maserati Connect app, found in the Assistance menu; it activates automatically in case of an airbag deployment or rollover.
ROADSIDE ASSISTANCE CALL
The roadside assistance call is to be used when there is a vehicle-related problem: the call goes to Maserati’s roadside assistance provider where the operator verifies with the driver what kind of support is needed. The service is available only where the customer has an active roadside assistance coverage. The roadside assistance call can be activated manually by tapping the “Roadside Assistance” icon on the radio screen (found in the assist call menu) or by tapping the “Roadside Assistance” icon on the Maserati Connect app (under the Assistance menu).
REMOTE HEALTH DIAGNOSTICS
In case of a warning signal, a vehicle health alert card is displayed in the Maserati Connect app, tapping on the vehicle health alert card, which enables you to see the type of alert. Warnings are reported for the following systems: powertrain, brakes & suspension, oil & fluids, safety systems. Moreover, you will receive a monthly vehicle health report via email. The vehicle health report includes status of: powertrain, brakes & suspension, oil & fluids, safety systems.
The trust of our customers is our most precious asset. For this reason, we attach the utmost importance to the protection of their data, also when it comes to Maserati Connect. Your Basic Maserati Connect services are activated at the end of the production line.This is done for safety reasons and to guarantee the best connected experience. Therefore these Basic services cannot be deactivated. Maserati Connect uses digital security systems that protect from unauthorized access and only transmits data in encrypted form.
THEFT ALARM NOTIFICATION
You receive a push notification on your smartphone when the car is tampered with (battery disconnects, car alarm sets-off, accelerometer sense movement).
STOLEN VEHICLE LOCATOR
You can call a secure operating centre to assist with recovering the car after having declared the theft to law enforcements. The secure operating centre can locate the car and liaise with police to coordinate the attempt to recover the vehicle. In the Maserati Connect app, you can go into the assistance menu, find the phone number for stolen vehicle assistance, and call from there.
STOLEN VEHICLE TRACKING*
In case of unauthorised usage of the car, the secure operating centre is alerted automatically. The secure operating centre will contact you to assist with the recovery process. This service is Thatcham S5 compliant.
*Available for UK market only.
IN-VEHICLE MESSAGING
As push notifications appear on the radio screen regarding Maintenance, Vehicle Health (Brakes, Oil, Tires, Battery), and other Services, you will be prompted to call Customer Service to receive specific assistance.
Folgore exclusive services
SOS Charging:
You can request immediate assistance in case of a low battery level. Maserati will help you contact a team that will assist you by coming to the requested location with a mobile charging unit. Alternatively, you can opt to have the vehicle transported by tow truck to your home, the nearest charging station or the nearest Maserati Service Center.
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Service Duration
Discover the coverage of all exclusive Maserati Connect services specific to your model.
Service Duration
Discover the coverage of all exclusive Maserati Connect services specific to your model.
AVAILABLE ON THESE MODELS |
 |
 |
 |
 |
 |
 |
 |
SEAMLESS CONNECTION |
GRANTURISMO |
GRECALE |
MC20 CIELO |
MC20 |
GHIBLI |
QUATTROPORTE |
LEVANTE
|
Remote vehicle status / Operation |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD
|
Vehicle finder |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD
|
| Drive alerts | STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD
|
Smartwatch extension |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD
|
| Alexa/Google home to vehicle | STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD
|
Remote software and feature updates |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD
|
| Charging Station Locator** | STANDARD |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE
|
EV Smartphone Controls** |
STANDARD |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE
|
| EV ECO Coaching** | STANDARD |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE
|
PURE DRIVING PLEASURE |
GRANTURISMO |
GRECALE |
MC20 CIELO |
MC20 |
GHIBLI |
QUATTROPORTE |
LEVANTE
|
| Real-time traffic updates | 3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS
|
Real-time parking finder / fuel finder with prices |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS
|
| Weather info | 3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS
|
Points of interest search |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS
|
| Predictive navigation | 3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS
|
Last mile navigation |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS
|
| Send destination to car | 3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS
|
Map updates over the air |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS
|
| Sirius XM 360L | 3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS |
3 YEARS
|
Navigation street view |
3 YEARS |
3 YEARS |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE
|
| On-board Wi-Fi hotspot | OPTIONAL (1) |
OPTIONAL (1) |
OPTIONAL (1) |
OPTIONAL (1) |
OPTIONAL (1) |
OPTIONAL (1) |
OPTIONAL (1)
|
In-car Alexa |
OPTIONAL |
OPTIONAL |
OPTIONAL |
OPTIONAL |
OPTIONAL |
OPTIONAL |
OPTIONAL
|
| Dynamic Range Mapping** | STANDARD |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE
|
EV Routing** |
STANDARD |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE
|
ALWAYS PROTECTED |
GRANTURISMO |
GRECALE |
MC20 CIELO |
MC20 |
GHIBLI |
QUATTROPORTE |
LEVANTE
|
| Emergency call | STANDARD |
STANDARD |
NOT AVAILABLE |
NOT AVAILABLE |
STANDARD (2) |
STANDARD (2) |
STANDARD (2)
|
Roadside assistance call |
STANDARD (3) |
STANDARD (3) |
STANDARD (3) |
STANDARD (3) |
STANDARD (3) |
STANDARD (3) |
STANDARD (3)
|
| Remote health diagnostics | STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD
|
In Vehicle Messaging |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD |
STANDARD
|
| Theft alarm notification | STANDARD |
STANDARD |
3 YEARS |
3 YEARS |
STANDARD (4) |
STANDARD (4) |
STANDARD (4)
|
Stolen vehicle locator |
1 YEAR |
1 YEAR |
3 YEARS |
3 YEARS |
1 YEAR (4) |
1 YEAR (4) |
1 YEAR (4)
|
| SOS Charging** | STANDARD |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE |
NOT AVAILABLE
|
*These services are activated by default to enable safety, security and quality improvement services.
(1) Wi-Fi trial of 3 GB or 3 months included
(2) Not linked to public infrastructure
(3) Only with active Roadside Assistance service
(4) 3 Years for M21 models only
(5) Not available in UK
(6) UK only
(7) 3 months of free subscription, for customers that select the optional 21 speakers Sonus Faber sound system the complementary period will be 12 months
**Service available exclusively on Folgore version
Registration process
It's as simple as it gets
1. Welcome email
Click on the link which can be found in the Maserati Connect welcome email.
2. Create account
From this link, you will arrive on the Maserati Connect Customer Web Portal, where you can create your user account by adding a new username and password, complete the form with the requested personal information, and finally accept the terms and conditions (T&C).
3. Download the app
Now you can easily download the app by scanning one of the QR codes or by going directly to the app store.
4. Activate
Finally, you can activate the app using the username and password created in step 2.
It's time to enjoy all the amazing new powers of the Maserati Connect World
Scan one of the following QR Codes to download the App
iOS QR Code
Android QR Code
MASERATI CONNECT GUIDE FOR CUSTOMERS
Click here to download the guide for customers
Availability in your Maserati
NEED MORE INFORMATION?
WE ARE HERE FOR YOU
Do you have any doubts or further questions?
Contact us to request any further information about the operation of Maserati Connect or its availability, as well as on the registration/activation of the app and services.
| North America |
877-696-2737 (toll-free) mymaserati@maserati.com |
| China |
400 688 51 11 (toll-free) 021-61210200 info@maserati.com |
| Europe* (more info) |
00 800 62737284 (toll-free) + 39 02 44 41 28 99 info@maserati.com Assistance contact numbers |
| Korea |
1600-0036 |
| Middle East and Africa | Customercare_mea@maserati.com |
| Other Countries, via email: | info@maserati.com |
* The European toll-free number serves Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Luxemburg, the Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom
Maserati Connect is currently available in the following markets only: Austria, Belgium, Bulgaria, Canada, China, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States.
Maserati recommends to check availability and functions with your preferred dealer.
Maserati recommends to check availability and functions with your preferred dealer.
