At Maserati UAE, Al Tayer Motors and Premier Motors, we are committed to offering you an outstanding level of care and service that every Maserati owner deserves. Therefore, we are excited to introduce the alternative transportation services that will provide you with convenient commuting options while your Maserati is in our service centre.
Drop-off: Our driver will be more than happy to drop you to your preferred location.
Taxi service: We'll arrange for a complimentary taxi to your next destination.
Recovery truck service: If you are busy and your car needs to be repaired, we can pick it up and drop it back for you.
Courtesy vehicle: If your Maserati is in our workshop for more than 5 days, we'll provide you with an alternative model.
*Terms and conditions apply.
We want to ensure that you enjoy a helpful and stress-free experience whenever you're in contact with us. To facilitate a smooth transition, booking an appointment is essential to reserving the appropriate alternative transportation while your car is at the service centre, in addition to reviewing our policy mentioned below.
Rules and Regulations:
• Recovery truck service is chargeable in case the vehicle is drivable or more than 3 years old.
• Our courtesy vehicle is offered for warranty repair and services that are expected to take more than 5 days, exclusive of body and paint repairs (accidents).
• Please book an appointment to reserve your courtesy vehicle, which are subject to availability.
• A valid driver’s license and credit card must be presented at each visit by the driver. Only the person(s) named on the Loaner Car Agreement are eligible to drive the courtesy car within the country. For safety purposes, the driver of a courtesy vehicle must be over 21 years of age.
• Drivers named on the Loaner Car Agreement are responsible for all charges incurred against the vehicle during use, traffic violations, fees, penalties, damages, and any additional costs.
• As a convenience to our other clients, the Loaner Car must be returned within 24 hours of notification that the service on your vehicle is complete and your vehicle is ready for pick-up. A daily usage fee of AED 500 will be charged for the period thereafter if the Loaner Car is not returned.
• Mileage is restricted to 150 KM per day. A mileage fee will be charged once an owner exceeds the daily mileage allowance.
• All Loaner Cars are non-smoking vehicles. To ensure a comfortable experience for all clients, a detail fee of AED 1,000 will be charged to a client who smokes in any courtesy vehicle.
• Upon returning your courtesy vehicle, please make sure you have all of your personal belongings.
We appreciate your understanding and cooperation while your Maserati is being serviced. To book an appointment, please contact us at 800 MOTORS (668677).